Make sure your banking security feather will process online purchases via 'Wix server' sites (which is the host).
Note that my given name and business name is: Sono Arima. I have recently learned there are several other sites using either 'Sono' or 'Arima' or other configurations of (my name). (I suppose I should be flattered ( but, gurr...) after all, I spent the better part of past vacations looking for souvenir mugs with my name printed on them, not to mention waiting for that on Romper Room TV lady with the magic mirror to call out my name! if you have any questions or concern, email me, I am very approachable.
Meanwhile.... Many of the products are hand made meaning there will be slight varications in design and texture, such characteristics are appreciated here and stand out favorablely in comparison to mass produced items.
Payment and Shipping
Your purchases will be shipped via USPS within 5 business days or sooner of your order date. Exceptions will be applied to products that are made to order, these items will take longer due to scheduling of work time or in the case of objects that need to be sent out, such as items that are casted, may take up to 4 to 5 weeks to be shipped/delivered. Know that every effort and every priority is put into place to have your order filled and delivered as soon as possible. It is advisable to concider timing of custom orders during holiday seasons. We want to keep you happy. Products will be shipped wrapped professionally, This is a clean recycled workshop.
The term 'Sono Arima' or 'us' or 'we' refers to the owner of the website whose registered office is 183 Monroe Street, Suite 2NP, Passaic, New Jersey United States 07055. The term 'you' refers to the user or viewer of our website.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Returns & Refunds
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept returned products such as earrings and other products that are intimate.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 183 Monroe Street, Suite 2NP, Passaic New Jersey United States 07055.
Our products are shipped within the United States, (outside of the U.S. shipping costs will be discussed per order) using the following carrier where applicable: USPS. To return your product, you should mail your product to: 183 Monroe Street, Suite 2NP, Passaic, New Jersey United States 07055. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $30, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at